Do I need to reinstall the software every time I take the car to the dealer?
If the dealer changes your firmware the system will be reset. In some cases you can install the same software again to unlock it. In a rare, unforeseen event that the manufacturer comes out with a updated/new firmware for the car, we would then begin developing the new software and if you had purchased within a year then you would receive a complimentary software once it is finished getting developed. This complimentary programming is valid for 1 year from date of purchase